Privacy policy
1. Data we collect
Profile information (name, username, photo, bio); your phone number for verification; precise and approximate location while you are live; the identifiers of wifi access points near a place you run, if you switch on the safe place service there; usage and activity; and device and log data.
2. How we use it
To place you on the map near others, power presence, signals, and nods, run connections and chat, keep the service safe, and improve Ocka.
3. Location data
We use precise (GPS) or approximate location based on your choice, only while you are live, and at the visibility you set. You can lower the precision or turn presence off at any time. Two exceptions. The first, and only for people who run a place: if you switch on the safe place service at a place of yours, then while the app is open AT OR NEAR that place we also use your location and the identifiers of the wifi access points your phone hears, so the place can learn which ones are its own — even when you are not showing on the map. Close to your place the app still sends your location; the wifi identifiers are sent only from inside it. Away from your place it sends neither. We keep those identifiers to recognise the place, never a list of them about you; the ones that never turn out to belong to the place are deleted after 30 days, and you can switch the service off at any time. The second exception is yours to switch on, and it is off until you do: on Android you can ask us to keep receiving your location after you close the app, so people nearby still find you for as long as your presence lasts. Your phone then sends where it is every few minutes and nothing else; a notification stays in your shade the whole time it is running; and it stops when your presence ends, when you go invisible, or when you switch it off. iPhones do not do this. We keep a record that you turned this on, and of when you turned it off — never where you were. Section 5 says for how long.
4. Sharing
We do not sell your personal data. We share limited data with service providers that help run the app, and as required by law. Other users see only what your settings expose.
5. What we keep, and for how long
We keep your data while your account is active, and your location only while you are live — when your presence ends, it stops. When you delete your account, your profile, posts, photos, videos and messages go at once. Five things stay, and these are all of them. A record that you agreed to be findable with the app closed, and when you took that back. A record that you accepted the safe place terms, if you run a place. Those two are kept so we can show the permission existed, for as long as someone could still raise it with us, in court or with a data protection authority. If your account was restricted, a scrambled form of your phone number, so the restriction cannot be dodged with a new signup — deleted 90 days after the restriction ends. The decisions our team made about your account, with other people's content taken out; a closed case is scrambled after 24 months. And anything the law requires us to keep, such as material about a child's safety, for as long as it has to be kept. None of these says where you were.
6. Your rights
You can access and download your data, correct it, and delete your account (Settings › Privacy & Security › Delete account). Depending on your region (for example LGPD or GDPR) you may have additional rights.
7. Security
We use technical and organizational measures to protect your data. No system is perfectly secure.
8. Contact
Privacy questions: privacy@ocka.app